Where are you located?Los Angeles, CA.
Do you charge for shipping?I offer free shipping via USPS First Class Mail on all items shipped within the United States. Expedited and international services are available for purchase at checkout.
Do you offer resizing services?Yes. I offer resizing services with my trusted bench. Please contact me for a quote.
What is your Return Policy?I gladly accept returns for any reason. Please contact me within 3 days of receiving the item to initiate the return process. The item must be returned in its original, unaltered condition within 7 days of its receipt. Any loss in value will be the responsibility of the buyer. Buyers are responsible for return shipping costs. A full refund, minus original shipping (if paid), will be issued once the return has been processed.
Can I return sale items or resized rings?No. Sale items and resized rings are final sale and not eligible for return.
Do you offer layaway?
Yes. I offer interest free layaway on all non-sale pieces $299 and up. Items are eligible for layaway 7 days after they are listed.
• $299 - $599: 30 Days
• $600 - $999: 60 days
• $1,000 and up: 90 days
Purchases $299 - $599 will be split into two equal payments. Purchases greater than $599 will require payment every 30 days after the initial installment.
If a layaway can’t be completed, all payments will be converted into store credit, less a 10% restocking fee, as no refunds will be issued. Lastly, layaway items are final sale and not eligible for return.
Do you ship internationally?Yes! I ship to over 75 countries around the globe.
Will you undervalue an item or mark it as a gift for international shipments?No. All international shipments will be valued accordingly. This guarantees that an item can be insured for its full value.
Do you cover customs charges on international orders?No. The buyer is responsible for any customs charges that may be incurred.